Legal Case Manager

Tijerina Legal Group is seeking a driven, organized, and client-focused Legal Case Manager to guide personal injury clients through every stage of their case.

About the Role

October 28, 2026

This position is based in McAllen. Tijerina Legal Group is seeking a driven, organized, and client-focused Legal Case Manager to guide personal injury clients through every stage of their case. This role is critical in ensuring clients receive excellent service, cases move efficiently, and attorneys are fully supported.

You will serve as the primary point of contact for clients—helping them navigate the legal and medical process after an injury, while maintaining accurate case records and ensuring deadlines are met.

Who We Are

At Tijerina Legal Group, we are dedicated to helping individuals in our community recover after life-changing accidents. Our team has supported thousands of clients across the Rio Grande Valley in getting the medical care they need and the compensation they deserve. We strive to be a guiding light for our community by providing strong, compassionate legal representation and holding negligent parties accountable.

Ideal Candidate Profile

The ideal candidate is:

Highly organized and detail-oriented
Compassionate and client-focused
Self-motivated and proactive
Adaptable, resilient, and solution-driven
A strong communicator who thrives in a fast-paced environment

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Key Responsibilities:

Manage a high-volume caseload from intake through resolution
Serve as the main point of contact for clients, providing updates and support
Guide clients through medical treatment and case requirements
Maintain detailed case notes, documentation, and checklists
Track deadlines, appointments, and required filings
Organize and manage case files
Communicate with attorneys, medical providers, and internal staff
Prepare basic legal documents and assist attorneys as needed
Ensure compliance with firm processes, timelines, and legal procedures
Identify inefficiencies and contribute to process improvements

Must-Have Qualifications:

Bachelor’s degree or related experience
Strong writing, grammar, and communication skills
Proficiency in Microsoft Word, Outlook, and general computer systems
Strong typing skills
Fluent Spanish speaker
Excellent organizational and multitasking abilities
Strong follow-up and attention to detail
Ability to work under pressure and handle demanding client situations
Problem-solving mindset with the ability to think independently
Team-oriented with a strong work ethic
Reliable transportation, clean driving record, and valid auto insurance
No criminal record

Preferred Qualifications:

6 months – 1 year experience in a personal injury law firm
Prior case management experience
Familiarity with legal processes and documentation
Experience with calendaring, scanning, faxing, and phone systems
Strong customer service and client advocacy skills

Core Competencies:

Case Management: Ability to manage and prioritize a high-volume caseload while keeping files accurate and up to date
Client Communication: Professional, timely communication that ensures a positive client experience
Legal Documentation & Compliance: Ability to prepare and review documents while adhering to deadlines and legal standards
Organization & Detail Orientation: Strong systems for tracking tasks, deadlines, and case progress

Key Performance Metrics:

Client engagement and responsiveness
Number of cases successfully closed
Revenue generated from case resolutions

Education:

Bachelor's (Preferred)

Language:

Spanish (Required)

Location:

McAllen, TX 78501 (Required)

Work Environment & Culture

At Tijerina Legal Group, we believe this role is life-changing and character-building. You will grow professionally and personally while making a meaningful difference in clients’ lives after injury.

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

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